Card Reconciliation Officer

Renmoney – We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are  recruiting to fill the position below:

 Job Title: Card Reconciliation Officer

Location: Lagos
Key Responsibilities
Card Transaction Reconciliation:

• Perform daily reconciliation of card transactions across all payment channels, including:POS Transactions
• ATM Transactions
• Web/IPG Transactions
• Credit Card Transactions
• Agency  Banking Transactions
• Other Digital payments transactions.
• Reconcile transactions between:Mambu
• Card Management System
• Payment Switches (Interswitch, Mastercard, etc.)
• Settlement Banks
• Internal General Ledger accounts
• Ensure all reconciliation activities are completed within the approved Service Level Agreements (SLAs).
  General Ledger Reconciliation:
• Reconcile all card-related General Ledger (GL) accounts on a daily basis.
• Monitor outstanding balances and investigate unreconciled items.
• Ensure suspense and settlement GLs are cleared promptly.
• Maintain reconciliation schedules and supporting documentation.
  Exception Management:
• Investigate and resolve reconciliation breaks and settlement discrepancies.
• Track aged outstanding items until resolution.
• Escalate unresolved exceptions in accordance with established procedures.
• Coordinate with internal and external stakeholders to resolve exceptions within agreed timelines.
  Settlement Validation: 
• Investing
• Validate settlement reports received from payment schemes, payment switches, and settlement banks.
• Confirm settlement amounts agree with transaction processing records.
• Identify duplicate settlements, missing settlements, failed settlements, and settlement variances.
• Monitor settlement timelines and ensure prompt escalation of delays.
  Reporting
  Prepare and distribute:
• Daily Card Reconciliation Report
• Outstanding Reconciliation Items Report
• Settlement Exception Report
• GL Reconciliation Report
• Aged Outstanding Items Report
• Monthly Management Reconciliation Dashboard
• Operational Loss Report (where applicable).
  Operational Risk & Control:
• Ensure compliance with approved reconciliation procedures and internal control standards.
• Identify operational control weaknesses and recommend improvements.
• Maintain complete audit trails for all reconciliation activities.
• Report operational incidents, control breaches, and suspected fraudulent activities promptly.
  Process Improvement:
• Recommend automation opportunities for reconciliation activities.
• Participate in User Acceptance Testing (UAT) for new card products and system enhancements.
• Contributes to the continuous improvement of reconciliation processes and controls.
  Requirements
  Experience:
• Minimum of 2–4 years’ experience in Banking Operations, Card Operations, Reconciliation, Settlement, Finance Operations, or Electronic Payments.
• Experience in card reconciliation within a commercial bank, fintech, or payment service provider is an added advantage.
  Technical Knowledge:
• Good understanding of card transaction lifecycle and settlement processes.
• Knowledge of payment schemes such as Interswitch, Mastercard, NIBSS
• Understanding of General Ledger reconciliation.
• Knowledge of electronic payment operations.
• Familiarity with Core Banking Systems (e.g., Mambu) is an advantage.
• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
  Application Closing Date
  Not Specified.
  How to Apply
  Interested and qualified candidates should:
  Click here to apply online