Human Resources Coordinator (Remote)

Organization: The Club Lagos & Affiliated Companies
Department: Human Resources Coordinator
Employment Type: Full-Time
Work Arrangement: Remote
Reports To: Management / Head of Operations
Location: Remote (Nigeria)

About the Role

The Club Lagos is seeking a highly organized, proactive, and people-oriented Human Resources Coordinator to oversee and coordinate human resource activities across The Club Lagos and its affiliated companies.

The successful candidate will be responsible for supporting the entire employee lifecycle, including recruitment, interviewing, onboarding, employee records management, performance monitoring, staff engagement, and general HR administration.

This individual will work closely with management and departmental heads to ensure that all companies maintain effective HR processes, professional workplace standards, and a productive working environment.

The ideal candidate must be an excellent communicator, possess strong administrative and organizational skills, and be comfortable coordinating remote teams across different businesses and departments.

Key Responsibilities

Recruitment & Talent Acquisition

• Manage recruitment processes across all affiliated companies.
• Prepare and publish job advertisements on relevant recruitment platforms.
• Review applications, screen CVs, and shortlist qualified candidates.
• Conduct preliminary interviews and coordinate interviews with management.
• Communicate with applicants throughout the recruitment process.
• Prepare interview questions, assessment materials, and candidate evaluation reports.
• Maintain an updated recruitment tracker and talent database.
• Follow up with successful candidates regarding employment offers and resumption dates.

Employee Onboarding & Offboarding

• Coordinate the onboarding process for newly recruited employees.
• Prepare employment contracts, offer letters, onboarding documents, and welcome materials.
• Ensure new employees receive the necessary training, company information, and access to work tools.
• Maintain proper documentation of employee onboarding activities.
• Coordinate employee exit procedures, including resignation documentation, clearance, and exit interviews.

Employee Records & HR Administration

• Maintain accurate and confidential employee records across all companies.
• Organize employee files, contracts, identification documents, and other HR-related records.
• Maintain updated staff databases, attendance records, leave records, and employment information.
• Prepare HR reports and maintain organized digital filing systems.
• Track probation periods, contract renewals, and employee confirmation dates.
• Ensure all employee documentation is properly stored and accessible to authorized management personnel.

Performance & Employee Monitoring

• Monitor employee attendance, punctuality, productivity, and general workplace conduct.
• Coordinate employee performance reviews and probation assessments.
• Follow up with departmental heads on employee performance and concerns.
• Maintain employee performance trackers and generate periodic reports.
• Identify employees requiring additional support, training, or performance improvement plans.
• Escalate disciplinary matters and significant employee concerns to management.

Employee Engagement & Relations

• Serve as a point of contact for employee inquiries and HR-related concerns.
• Promote positive working relationships across teams and departments.
• Address routine workplace concerns professionally and confidentially.
• Coordinate staff meetings, employee engagement activities, and internal announcements.
• Support conflict resolution and escalate sensitive matters to management.
• Help maintain a professional, respectful, and accountable work culture.

HR Policies & Compliance

• Assist in developing, implementing, and updating company HR policies and procedures.
• Ensure employees understand company rules, responsibilities, and workplace expectations.
• Monitor compliance with internal policies and employment agreements.
• Assist management in handling disciplinary procedures and employee grievances.
• Ensure proper documentation of HR decisions and employee-related incidents.

HR Coordination Across Affiliated Companies

• Provide HR support across The Club Lagos and its affiliated businesses.
• Coordinate recruitment and employee administration for different departments and business units.
• Work with management to identify staffing needs and workforce requirements.
• Ensure consistent HR processes and documentation across all companies.
• Prepare consolidated HR updates and reports for management.

Qualifications & Requirements

• Bachelor’s degree or HND in Human Resource Management, Business Administration, Industrial Relations, Psychology, or a related field.
• 2–4 years of experience in Human Resources, Recruitment, or HR Administration.
• Strong knowledge of recruitment, onboarding, employee relations, and HR administration.
• Excellent verbal and written communication skills.
• Must have a clear, professional, neutral English accent and excellent spoken English.
• Must be confident and articulate when speaking with candidates, employees, and management over phone calls and virtual meetings.
• Excellent organizational, multitasking, and time-management skills.
• Ability to handle confidential information with discretion.
• Strong interpersonal and problem-solving abilities.
• Proficiency in Google Workspace, Microsoft Office, spreadsheets, and digital documentation.
• Experience using HR management systems, recruitment platforms, or employee monitoring tools is an added advantage.
• Ability to work independently and coordinate multiple teams remotely.

Essential Skills & Competencies

• Recruitment and talent acquisition.
• Employee communication and relationship management.
  Administrative and documentation skills.
• Interviewing and candidate assessment.
• Performance tracking and reporting.
• Conflict resolution and problem-solving.
• Attention to detail and confidentiality.
• Time management and task prioritization.
• Professional telephone and virtual communication.
• Ability to work in a fast-paced, multi-company environment.

Communication Requirements

Since this position involves frequent communication with candidates, employees, management, and external stakeholders, the successful candidate must:

• Speak fluent English with a good, neutral, and easily understandable accent.
• Have excellent telephone etiquette and professional communication skills.
• Be confident conducting interviews and communicating with candidates from different backgrounds.
• Communicate clearly during virtual meetings and presentations.
• Demonstrate professionalism, confidence, and clarity in both written and verbal communication.

Note: Applicants will be assessed on their spoken English, clarity, articulation, and ability to communicate professionally during the interview process.

Performance Expectations (KPIs)

The successful candidate will be evaluated based on:

• Timely completion of recruitment processes.
• Quality of shortlisted candidates.
• Accuracy and organization of employee records.
• Timely onboarding and offboarding of employees.
• Consistency in employee attendance and performance tracking.
• Timely submission of HR reports.
• Effective communication and resolution of employee concerns.
• Compliance with company HR policies and procedures.
• Responsiveness to management and departmental requests.

How to Apply

Interested and qualified candidates should submit their updated CV that highlights their HR experience, recruitment skills, and suitability for the role.

Shortlisted candidates will be invited for an interview, which will include an assessment of their communication skills and spoken English.