Operations and Customer Support Associate

Motoring Nigeria is a leading automotive services provider, specializing in integrated vehicle imports, logistics, and sales. Founded in 2014, we are committed to delivering a seamless and reliable customer experience through end-to-end operational excellence.

Our business is built on a foundation of meticulous coordination; Managing nationwide sales, international transport, regulatory compliance, and customer communication with precision. By aligning customer-facing support with robust backend operations, we ensure transparency, security, and professionalism at every stage of the vehicle journey.

We serve clients who expect more than a transaction; they seek a trusted partner who ensures clarity, reliability, and flawless execution from inquiry to delivery.
We are recruiting to fill the position below:

Job Title: Operations and Customer Support Associate

Location: Lagos
Employment Type: Full-time
Your Tasks

• Answer incoming client queries via email, chat, or phone with speed and empathy.
• Spot recurring customer pain points and help build better internal standard operating procedures.
• Professional advice and sales of new and used cars as well as interstate transport sales to optimally meet the individual needs of our customers.
• Efficient design of allsales processes and customer management activities with a high degree of service orientation.
• Maintaining and nurturing relationships with our existing customer base through regular contact and individual support.
• Creating video updates for customers and insurance during key transport milestones. Produce short, professional vehicle handover videos and assist with content for customer-facing platforms.
• Oversee office staff and manage daily operational activities.
  Your profile
• Bachelor`s Degree.
• Extensive knowledge of cars.
• Ideally, first experiences in vehicle sales, customer support or banking (Not compulsory)
• Accurate work,diligence, and a sense of responsibility with high intrinsic motivation.
• Valid driving licencerequired for test drives and vehicle transfers.
• Residence on Lagos Island (VI, Lekki, Ajah, Awoyaya e.t.c).
• We encourage you to apply even if you don’t meet every single requirement.
  Application Closing Date
  17th August, 2026.
  How to Apply
  Interested and qualified candidates should:
  Click here to apply online