Responsibilities
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
Salary
- N300,000 – N500,000 monthly.
Application Closing Date
- 20th December, 2026.
How to Apply
- Interested and qualified candidates should send their CV to: mapemondresource@gmail.com using the Job Title as the subject of the email.
To apply for this job email your details to mapemondresource@gmail.com