Retail Branch Manager

Bakangizo Pharmacy and Stores is a proudly Nigerian, multi-service retail brand committed to meeting the everyday needs of our customers through quality products, excellent service, and community-focused operations. We operate a unique combination of businesses under one roof, making us a convenient and trusted destination for families and individuals alike.
We are  recruiting to fill the position below:

 Job Title: Retail Branch Manager

Location: Abuja (FCT)
Employment Type: Full-time
Key Responsibilities

• Manage the overall operations and performance of the branch.
• Drive sales, revenue growth and branch profitability in line with approved targets.
• Develop and implement strategies to increase customer traffic, sales and repeat patronage.
• Monitor daily sales and operational performance and take corrective action where required.
• Lead, supervise, motivate and evaluate branch staff to achieve performance targets.
• Ensure excellent customer service and promptly resolve customer complaints and issues.
• Ensure proper stock management, availability of products and effective inventory control.
• Monitor cash handling, reconciliation and compliance with financial controls.
• Ensure the branch is properly merchandised, clean, organized and maintained to company standards.
• Work closely with Pharmacy, Supermarket, Finance, HR, Audit and other relevant departments.
• Ensure compliance with company policies, procedures, regulatory requirements and operational standards.
• Prepare and submit accurate branch reports and provide regular updates on branch performance.
• Identify operational challenges and recommend practical solutions to management.
• Maintain high standards of discipline, accountability, safety and professionalism within the branch.
  Requirements
• Bachelor’s degree / HND in Business Administration, Management, Marketing, Accounting or a related field.
• Minimum of 5 years’ experience in retail management, preferably in a supermarket, pharmacy, FMCG or large-format retail environment.
• Proven experience managing a team and delivering sales and profitability targets.
• Strong understanding of retail operations, inventory management and customer service.
• Excellent leadership, communication, problem-solving and decision-making skills.
• Strong numerical and analytical abilities.
• Ability to work in a fast-paced, target-driven retail environment.
• Proficiency in Microsoft Office and familiarity with retail/POS systems is an advantage.
  Application Closing Date
  8th October, 2026.
  How to Apply
  Interested and qualified candidates should:
  Click here to apply online